Client Care
Kayla originally joined MVS in January 2019 and then returned in November 2023. She graduated from Iowa State University with a Bachelor of Science in Mathematics in 2017. Kayla has worked in rescues in both Illinois and Wisconsin and served as the general manager of a dog boarding and daycare facility in Madison during her hiatus from MVS. Her interests include reading, spending time outdoors with her daughter, and competing in dog sports with her beagles, who are titled in fastCAT and barn hunt. Among her pets are three beagles named Cleo, Bubba, and Bea, as well as a tabby cat named Wrigley.
Samantha joined MVS in April 2021. She came to us with an extensive background in customer service. Samantha enjoys spending time with her son, watching movies, cooking, and reading. She lives at home with her son, a Boxer named Remy and her 3 cats; Rosie, Rally and Lily.
Ashley joined MVS in 2020 after being a stay and home mom for 10 years. Previously, she worked at two different primary care veterinary clinics in the Milwaukee area for 5 years. Ashley enjoys spending time with her husband and their two boys. As a family, they enjoy hunting, fishing, taking vacations and spending time with family. They live at home with two domestic short hair cats named Brewster and Molly, a mixed breed dog named Penelope and a tree frog named Blue.
Brenna joined the MVS team in December 2023.
Kayla joined the MVS client care team in February 2025.
Kristen joined the MVS team in May 2024.
Lucas joined MVS in April 2024. He has about four years of experience working in kennels in Tennessee before coming to Madison. Hailing from Knoxville, TN, Lucas earned a bachelor’s at UTK in math and religious studies, and is currently working on master’s degrees in theology and counseling. In his free time Lucas enjoys hiking, embroidery, and woodworking. Lucas has two cats: a long-haired calico named Pidge and a short haired tabby named Bramble, and enjoys keeping invertebrates like isopods and millipedes.
Mer joined the MVS team in January 2024. She has been in the veterinary field for about 4 years, working in various different positions. Her animal experience spans over 15 years, including running her own animal caretaker business and working with exotic animals. In her free time, she has a unique hobby of practicing taxidermy. She also enjoys hiking with her dog, listening to power metal music, gaming, programming and coding, digital art, costume making and crafting. At home, Mer lives with Lip, an AKC Pembroke Welsh Corgi, two cats named Gilbert and Hermes, a Syrian Hamster named Mr. Frodo, and a 20-gallon aquarium housing Cobra’s Endlers, guppies, Ember Tetras, approximately 200 Red Cherry Shrimp, and Corydoras Catfish. Future plans include adding a Grammostola pulchra and a Ball Python to her collection.
Rachel joined the MVS team in January 2024.
Shanna joined the MVS team in May 2024.
Tony joined the MVS team in February 2025.
James joined the MVS team in March 2025.
Oscar joined the MVS team in September 2023.
