Client Care
Samantha joined MVS in April 2021. She came to us with an extensive background in customer service. Samantha enjoys spending time with her son, watching movies, cooking, and reading. She lives at home with her son, a Boxer named Remy and her 3 cats; Rosie, Rally and Lily.
Ashley joined MVS in 2020 after being a stay and home mom for 10 years. Previously, she worked at two different primary care veterinary clinics in the Milwaukee area for 5 years. Ashley enjoys spending time with her husband and their two boys. As a family, they enjoy hunting, fishing, taking vacations and spending time with family. They live at home with two domestic short hair cats named Brewster and Molly, a mixed breed dog named Penelope and a tree frog named Blue.
Becky joined the MVS client care team in July 2026.
Cheyenne joined Madison Veterinary Specialists in July 2026, bringing many years of experience in veterinary client care. Raised on a farm, she developed a lifelong love for animals and enjoys helping pets and their families feel supported throughout their veterinary experience.
Outside of work, she shares her home with two cats, Smoke and Mavis, and a Yorkie named Melvin. In her free time, she enjoys reading, searching for sea glass, painting, and taking road trips with her husband.
Fi joined the MVS team in September 2025.
Kate joined MVS as a Client Care Specialist, bringing four years of experience in veterinary medicine and a bachelor’s degree in biology. She enjoys being part of a team that helps support both pets and their families throughout their veterinary experience.
Outside of work, Kate enjoys hiking, spending time outdoors, and baking.
Kayla joined the MVS client care team in February 2025.
Kristen joined the MVS team in May 2024.
Kristine joined the MVS team in Spring 2026. She has experience in client-facing roles, as well as behind the scenes, in both the animal care field and the mental health field. Kristine enjoys spending time with her two dogs (English Springer Spaniels) & two cats. In her free time, she enjoys crafting, reading, and going to concerts.
Kylee joined the MVS team in May 2025.
Mer joined the MVS team in January 2024. She has been in the veterinary field for about 4 years, working in various different positions. Her animal experience spans over 15 years, including running her own animal caretaker business and working with exotic animals. In her free time, she has a unique hobby of practicing taxidermy. She also enjoys hiking with her dog, listening to power metal music, gaming, programming and coding, digital art, costume making and crafting. At home, Mer lives with Lip, an AKC Pembroke Welsh Corgi, two cats named Gilbert and Hermes, a Syrian Hamster named Mr. Frodo, and a 20-gallon aquarium housing Cobra’s Endlers, guppies, Ember Tetras, approximately 200 Red Cherry Shrimp, and Corydoras Catfish. Future plans include adding a Grammostola pulchra and a Ball Python to her collection.
Rachel joined the MVS team in January 2024.
Theo comes to MVS with more than two years of experience working in client care at general practice veterinary clinics. He was excited to make the move into the faster-paced specialty and emergency setting and looks forward to continuing to learn as much as he can about veterinary medicine and the animal world.
Outside of work, Theo stays plenty busy caring for his own collection of critters and creatures, including nine spiders, two fish tanks, three cats, and more than 100 houseplants! When he isn’t tending to them, he enjoys relaxing with his partner and watching a movie or show—usually with a cat or two nearby
Tony joined the MVS team in February 2025.
Alexis moved to the Madison area from La Crosse in 2024 and is excited to be part of the MVS team. She joined us here in July 2026. She shares her home with her boyfriend, Corey, their children, Caydin and Eden, and two cats named Boots and Socks.
Outside of work, Alexis stays busy cheering on her kids at basketball, baseball, and volleyball games. She also enjoys spending time at the pool or lake, trying new restaurants, shopping, and relaxing with football on Sundays—Go Pack Go!
James joined the MVS team in March 2025.