24/7 care

Support Staff

Please see below for our currently available positions.

Madison Veterinary Specialists is a large, state of the art 24-hour Specialty and Emergency Small Animal Hospital located in Madison, WI just minutes from downtown or the quiet rural setting! Our hospital is proud to be an accredited member of the American Animal Hospital Association (AAHA) and the only privately veterinary owned Specialty & Emergency hospital in the state.  Our veterinarians are Board Certified in Oncology, Ophthalmology, Internal Medicine, Surgery, Neurology and Dermatology.  We are dedicated to our clients and community, the veterinary profession and our team. We currently have a full-time opening for an Oncology Veterinary Assistant.

  • Are you looking to advance your career as a Veterinary Assistant?
  • Do you have a strong passion for the veterinary field?
  • Do you want to work with dedicated, highly skilled veterinary professionals?

If you answered yes to these questions, then we want to hear from you!

Responsibilities and Duties

  • Exceptional customer service skills; helping clients and their pets in an effective, efficient and friendly manner.
  • Strong client communication skills; working with team members to knowledgeably assist clients with the proper attitude, ensuring clients feel cared for and respected.
  • Ability to multi task and work in a fast pace environment.
  • Provide excellent telephone communications; engaged and actively listening so the client feels understood.
  • Proficient with veterinary terminology
  • Maintain the efficiency of the service by utilizing time management skills to recognize and complete tasks in a timely manner
  • Set up and assist with procedures
  • Set up and assist with advanced imaging procedures (Radiology, CT)
  • Cleaning and maintaining all oncologic equipment
  • Patient discharge and client education
  • Perform other duties as assigned by the Oncology Certified/Licensed Technician

Desired Experience:

  • Greater than 1 years’ experience working in veterinary specialty and emergency as a veterinary assistant.
  • Experience working with Infinity / Impromed software.

Work Schedule:

  • Full time, 4 days per week, 7:30 – 6:00 pm.

Benefits:  Our competitive benefit package includes,

  • Quartz health insurance, Delta Dental & Vision
  • Life insurance
  • Paid time off
  • FSA participation opportunity
  • 401K Safe Harbor participation opportunity with company matching percentage
  • Professional CE allowance
  • Generous employee pet discount
  • Opportunity for professional growth

Your success is our success! Don’t miss the opportunity to join our growing and thriving MVS team!  Forward your resume today or apply below!

Submit your resume to employment@mvsvets.com

Visit www.mvsvets.com or like us on Facebook for more information about Madison Veterinary Specialists.

Apply Now

Do you want to be part of a collaborative team that makes a difference in pets live every day?

Job Overview:

The ER Coordinator, whether licensed or unlicensed, helps to manage patient care and the client experience.  They assist and provide timely, caring, compassionate and detail-oriented care for hospitalized patients and outpatients. The goal of the ER Coordinator is to foster a culture of team trust and enhance lines of communication between the ER, CCS team and the client.

They are responsible for assisting with and delegating ER triage calls, monitoring incoming and outgoing emails through the ER message center, facilitating communication between the ER team and CCS team, invoice auditing for the ER team and facilitating client/patient care. Emphasis and focus to be put on creating a comforting and empathetic experience for euthanasia’s, discharges and facilitating timely communication for patient visits. They must maintain detailed and correct medical records in ImproMed, while ensuring all charges are included in invoice. Updates and communicates with client in a timely and respective manner.  The ER coordinator is to attend rounds when possible to inform the CCS team on the plan for patients that day.

Requirements:

Educational: Extensive and broad knowledge of animal science, medicine, husbandry, including basic knowledge of pharmacology. High school diploma or equivalent is required. Higher education is preferred but not required.

Physical: Must have the strength and stamina to lift approximately 50 pounds, walk dogs weighing up to 130 pounds and work on their feet all day.

Ergonomic: An employee in this position must be capable of safely working in environment with potential exposure to hazardous materials, infectious and zoonotic diseases.

Other: An employee in this position must have a strong sense of helping client and caring for animals and to assist with emergency or critical-care patients as needed. Maintain strict confidentiality regarding clients and patients for whom the practice provides veterinary services. Ability to multi-task, prioritize and delegate while maintaining composure in stressful situations is expected.

Essential Job Functions:

General:

  • Always be in position and prepared to work at the start of each scheduled shift.
  • Be prepared to handle any pet or facility emergency that may arise. Follow contingency plans.
  • Competently speak and write the English language and communicate thru interpretive services as needed to meet the needs of the client.
  • Continuously strive to gain more information, additional skills, and keep up with new developments in the field through reading journals, and attending continuing education.
  • Follow OSHA standards, and other safety protocols and procedures put in place by MVS.
  • Know and use standard medical and business abbreviations and terminology when speaking and writing.
  • Know the range of services the practice provides and the species MVS treats.
  • Maintain a professional appearance while at work, including clean and pressed uniforms or clothes.
  • Participate in ER and CCS staff meetings and huddles and report cross coverage materials to each team
  • Stay current on policies, procedures and schedule by checking your professional and personal e-mail, reading the weekly meeting minutes and Attendance on Demand daily.
  • Understand and be able to recognize animal behaviors (ex. Fear, aggression), know how to change approach to animal based on behavior.
  • Perform other duties as assigned

Additional Job Responsibilities

  • Ability to provide in-hospital care based patient status. (i.e.: critical, medical board)
  • Ability to recognize the signs of cardiac arrest in a patient
  • Timely and confidently perform Cardio Pulmonary Resuscitation
  • Knowledge of electronic treatment plans and able to complete in a timely manner.
  • Ability to enter and complete medical records
  • Ability to walk, sling, rotate and maneuver patients
  • Ability to enter charges into invoice
  • Ability to understand triage and able to triage patients appropriately
  • Able to check patients in by acquiring a full descriptive history, along with patient vitals
  • Able to round doctors in full and concise manner
  • Ability to enter charges, based on the provider on staff
  • Able to fill and dispense medications appropriately, by hospital standards
  • Able to discuss take home instructions and/or educate client on how to treat their pet
  • Ability to enter and complete medical records effective and efficiently working with various ER veterinarians and MVS specialists
Apply Now

Are you looking to advance your career as a Veterinary Assistant?
· Do you have a strong passion for the veterinary field?
· Do you want to work with dedicated, highly skilled veterinary professionals?

If you answered yes to these questions, then we want to hear from you!

Madison Veterinary Specialists (MVS) and Emergency is a privately owned, AAHA Referral practice located in Madison, Wisconsin with Board Certified Veterinarians in Oncology, Ophthalmology, Internal Medicine, Surgery, Neurology and Dermatology. We are looking to enhance our growing Emergency team by hiring assistants!

To be successful within this role, candidates should possess the following skills:
·Patient discharge and client education
·Exceptional customer service skills; helping clients and their pets in an effective, efficient and friendly manner.
· Strong client communication skills; working with team members to knowledgeably assist clients with the proper attitude, ensuring clients feel cared for and respected.
· Ability to multi task and work in a fast-paced environment.
· Provide excellent telephone communications; engaged and actively listening so the client feels understood.
· Proficient with veterinary terminology
· Maintain the efficiency of the service by utilizing time management skills to recognize and complete tasks in a timely manner
· Set up and assist with procedures
· Cleaning and maintaining all equipment

Desired Experience:
· Greater than 1 years’ experience as a veterinary assistant.
· Experience working with ImproMed software.

Benefits: Our competitive benefit package includes


· Competitive overnight differential pay
· Medical insurance
· Life insurance
· Paid Time Off
· FSA participation opportunity
· 401K participation opportunity with company matching percentage
· Professional CE allowance
· Generous employee pet discount
· Opportunity for professional growth

Your success is our success! Don’t miss the opportunity to join our growing and thriving MVS team, forward your resume today!

Visit www.mvsvets.com or like us on Facebook for more information about Madison Veterinary Specialists.

Apply Now

Madison Veterinary Specialists is a growing 24/7 comprehensive, state of the art emergency, specialty and critical care facility that partners with family veterinarians to provide compassionate care to companion animals.

MVS is looking to hire a surgery inpatient veterinary assistant. The surgery inpatient veterinary assistant provides caring, compassionate and detail-oriented care for hospitalized surgical patients and outpatients. The veterinary assistant assists the surgical and ER veterinarian and veterinary technicians in any and all treatments, procedures and diagnostics performed in hospital. This employee takes care of the everyday needs of surgery pets in hospital, and helps maintains the hospital facility, keeping it neat, clean and well stocked.

Requirements:

  • Previous surgical veterinary assistant experience is preferred. At a minimum previous pet experience is required.
  • Ability to work independently with diverse teams
  • Ability to prioritize animal safety, care acuity, and client needs
  • Completion of 4 years of high school or equivalent degree is required.

Primary Surgery Inpatient Veterinary Assistant responsibilities:

  • Surgery Inpatient Treatments – obtaining TPR’s, pain assessment, walking, feeding and administering medications (injectable and oral) while consulting with the supervising technician or veterinarian of any abnormalities.
  • Record Keeping – creating and documenting medical records per MVS protocols
  • Client Communication – providing clients with updates on their pet, establishing release times, and answering or funneling any questions they have to the appropriate party
  • Release Appointments – finalizing preparations to release a Surgery patient from the hospital. Review the take home instructions with the client, as well as, answering any additional questions.

Secondary Surgery Inpatient Veterinary Assistant responsibilities:

  • Inventory – reviewing all items on the floor and ensuring they are properly stocked both in the patient prep area and in all operating rooms.
  • Clinic Maintenance – deep cleaning and inspection of all working spaces within the department
  • Technical Skills – patient restraint, blood draws, catheter placements, running laboratory tests, preparing patients for procedure
  • Pack & Prep – turning over operating rooms for the next procedure, cleaning & assembling packs and instruments to be sterilized for use

Madison Veterinary Specialists & Emergency provides a fast-paced and collaborative environment. We are dedicated to providing the highest standard of medical care along with excellent customer service. We offer internal training for each position with competitive wages and benefits packages including medical insurance, flexible scheduling, a 401K match plan, uniforms, and continuing education allowance, as well as discounted pricing for your pet’s care. Wage commensurate with skill and experience.

If you are a motivated, self-starter looking for the perfect opportunity to hone and expand your skills with a growing practice, apply today!

To learn more about our hospital visit MVSvets.com or like us on Facebook!

Apply Now

Are you looking to advance your career as a Veterinary Assistant?
· Do you have a strong passion for the veterinary field?
· Do you want to work with dedicated, highly skilled veterinary professionals?

If you answered yes to these questions, then we want to hear from you!

Madison Veterinary Specialists (MVS) and Emergency is a privately owned, AAHA Referral practice located in Madison, Wisconsin with Board Certified Veterinarians in Oncology, Ophthalmology, Internal Medicine, Surgery, Neurology and Dermatology. We are looking to enhance our growing Emergency team by hiring assistants!

To be successful within this role, candidates should possess the following skills:
·Patient discharge and client education
·Exceptional customer service skills; helping clients and their pets in an effective, efficient and friendly manner.
· Strong client communication skills; working with team members to knowledgeably assist clients with the proper attitude, ensuring clients feel cared for and respected.
· Ability to multi task and work in a fast-paced environment.
· Provide excellent telephone communications; engaged and actively listening so the client feels understood.
· Proficient with veterinary terminology
· Maintain the efficiency of the service by utilizing time management skills to recognize and complete tasks in a timely manner
· Set up and assist with procedures
· Cleaning and maintaining all equipment

Desired Experience:
· Greater than 1 years’ experience as a veterinary assistant.
· Experience working with ImproMed software.

Benefits: Our competitive benefit package includes,
· Medical insurance
· Life insurance
· Paid Time Off
· FSA participation opportunity
· 401K participation opportunity with company matching percentage
· Professional CE allowance
· Generous employee pet discount
· Opportunity for professional growth

Your success is our success! Don’t miss the opportunity to join our growing and thriving MVS team, forward your resume today!

Visit www.mvsvets.com or like us on Facebook for more information about Madison Veterinary Specialists.

Apply Now

Client Care Specialist

Do you want to be part of a collaborative team that makes a difference in pets live every day?

Madison Veterinary Specialists is growing! In addition to building a beautiful new facility we are searching for full time or part time Client Care Specialists (CCS) with a strong desire to help clients and pets when they need us most. At this time, we are hiring for evening shifts and weekends.

This position is responsible for ensuring delivery of exceptional service to all Madison Veterinary Specialists clients. Candidates must have a great attitude, outgoing personality, strong desire to learn and enjoy working with people and team members.

To be successful within this role, candidates should possess the following skills:

  • Exceptional customer service skills; helping clients and their pets in an effective, efficient and friendly manner.
  • Strong client communication skills; working with team member to knowledgeable assist client with the proper attitude, ensuring clients feel cared for and respected.
  • Ability to multi task and work in a fast pace environment.
  • Provide excellent telephone communications; engaged and actively listening so the client feels understood.
  • Ability to have confidential financial discussions with clients along with collect payments, make change and reconcile daily receipts.
  • Schedule client appointments for all service departments.

Position Requirements:

  • Experience: Prior veterinary CCS or assisting experience with a high client volume veterinary practice.
  • Education: Completion of 4 years of high school or equivalent is required.
  • Physical: Must have the strength and stamina to work on feet and/or remain stationary at the front desk throughout shift.
  • Ergonomic: An employee in this position must be capable of safely working in environment with potential exposure to hazardous materials, infectious and zoonotic diseases.
  • Other: An employee in this position must have a strong sense of helping clients and caring for animals and to assist with emergency or critical-care patients as needed. Maintain strict confidence regarding client and patient information. Ability to multi-task, prioritize and delegate while maintaining composure in stressful situations is expected.

Desired Experience:

  • Greater than 1 years’ experience working in veterinary specialty and emergency in a Client Care Specialist position.
  • Experience working with ImproMed Infinity software.

Wage to commensurate with experience. We offer a competitive wage and excellent benefit package including paid time off, group health insurance, 401k retirement plan with matching contributions, life insurance, Flex Spending Account (FSA) and supplemental insurance.

Don’t miss the opportunity to join our growing and thriving MVS team, forward your resume today!

Apply Now

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